Job Opportunity (Onshore)

Education Counsellor

Study Programs Abroad

 

Description

About us

Monkeys is a study abroad education agency headquartered in Brisbane, Australia. Our team has more than 10 years of experience supporting international students of different nationalities in fulfilling their dreams of studying, working and living abroad.

We are dedicated to providing innovative educational solutions and a unique service offering for students who wish to study abroad. We work closely with our clients to offer study abroad programs that fit their specific needs and educational aspirations. Our goal is to provide exceptional service and guide our students through every step of the educational process abroad.

Our culture is based on academic excellence and commitment to our students. We are excited about the future and are always looking for talented and passionate individuals who can help us achieve our goal of being a leading international education agency. If you identify with our vision, apply today!

 

The Role

We are looking for charismatic people, with a good attitude, sales-oriented, assertive, efficient and who demonstrate proactivity to support the company in new market opportunities in the onshore market.

The primary purpose and function of the Study Abroad Program Educational Advisor is to guide our students through the process of selecting and applying to educational programs abroad. This role involves working closely with students to understand their educational goals, providing detailed information about available programs, and assisting them throughout the application and visa process.

 

Key responsibilities

  • Motivate our clients to live an educational and cultural experience abroad.
  • Perform telemarketing functions to welcome students who are looking to receive our advice.
  • Facilitate and conduct virtual information sessions and in-person meetings with students interested in study abroad programs.
  • Provide personalized advice to students on educational programs, application requirements, visa procedures and cultural aspects of international destinations.
  • Meet sales daily goals and indicators assigned by the company.
  • Coordinate with educational institutions abroad to ensure that students receive the most up-to-date and accurate information about available programs.
  • Assist in the preparation and submission of visa application documents and other administrative requirements.
  • Follow up with students throughout the application process to ensure a smooth experience.
  • Stay up to date on immigration and education policies in relevant destination countries.
  • Manage WhatsApp and other sales tools provided by the company to follow up with prospects.
  • Use and maintain accurate customer records in our CRM which facilitates collaboration between teams and helps improve customer satisfaction and strengthen business relationships.

Requirements

  • University degree in a related discipline.
  • Minimum 2-5 years experience working in educational consulting, sales or related roles.
  • Excellent verbal and written communication skills.
  • Facilitation skills to conduct information sessions and meetings with students.
  • Ability to manage multiple tasks and work autonomously and organized.
  • Great attention to detail and ability to work in a dynamic environment.
  • Passion for international education and customer service.
  • Advanced level of the English language.

Our Benefits

  • Additional Vacation Days: enjoy one additional paid personal vacation day and one paid volunteer day per year.
  • Professional development: we offer you professional development opportunities through internal programs and access to a wide range of online courses.
  • Discounts for employees: if your plan is to travel and study abroad, you will receive discounts on Monkeys products and services.
  • Recognition and rewards: we reward exceptional performance with employee recognition and reward schemes

If you are looking for a new challenge and would enjoy working at a growing international education agency, fill out the following form, attach your cover letter along with your resume and click the APPLY NOW button and submit your application.

Monkeys values ​​individual differences and believes in fostering an inclusive culture that creates a great workplace for everyone.