Find here how we ease the stress of travelling, living and studying overseas!
We focus our business in a few projects that we handle efficiently and taking care of the little details.
To advise our clients successfully, we investigate every aspect of an academic program that could affect its value and suitability for your study plans.
Get in touch with us and let’s discuss your needs and personal expectations, we are here to help.
At Monkeys we strive at meeting the expectations from international students:
We guarantee our clients to have the excitement and apprehension of new beginnings by making sure the needs of our clients are met in every way. Our process has been built to offer you the right information at every step of your personal journey, with the confidence that by the end of the day you and your family will have a huge smile and a sense of Monkey proudness and serendipity.
Then, if you are running out of time and exhausted by not finding what you want, our Monkeys’ services and packages are the option you were looking for. Find here how we make it possible, we will reminded you exactly what caring and service is all about.
Less Stress, Better Opportunities.
Investigate every aspect of an educational program that could affect its value and suitability for our students. Choosing a course to study overseas is a huge life decision and for many students it is a once in a life time chance.
Understand the objective of the choices for our clients. For example, if you are looking at things from a business perspective, your approach is going to be very different from someone that is looking a course from an academic perspective. It is our work to find the right strategy to approach your case.
Start due diligence even before identifying a destination, education provider and course to study. It allows our students to identify and assess potential opportunities, costs and benefits in their initial plans before finalizing the enrolment process.
We increase the opportunities for our clients and the value of their academic life projects by:
We do take care of our Monkeys when they are studying overseas!
Find out about our welfare student services.
Airport Pick Up
Accommodation and Travelling
We Monitor the Satisfaction in Our Clients
and continuously improve our services by:
- Customer satisfaction surveys
- Benchmarking our customer satisfaction
- Understanding expectations
- Identifying key drivers that improve satisfaction with the enjoyment of our services
- Remaining competitive
- Keeping track of continuous feedback
Some Indications of the Success of Our Services
No major issues or critical incidents in the development of our services
Last year, our franchises increased by 20% the number of people choosing their services over the competition
Our clients are happy and continue referring our services
We Guarantee Our Services
Our work guarantee has been developed through facing multiple challenges and is designed by professionals highly qualified in order to fulfil the expectations in every life decision – educational plan – we get involved.
Thanks to this commitment, it has been a very efficient tool increasingly been used to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize our internal management of customer complaint and service recovery.
We hope you enjoy working together and sharing the passion we put into our services.
Andrea Zapata - Bogota (Colombia)
Studying General English in Brisbane at NCVE
Gabriel Campos, Madrid (Spain)
Studied IT at UQ University
“As soon as I arrived to Brisbane, I was focused on getting a job in order to earn money for myself. I participated at one of the job seminars offered by Monkeys and that helped me to understand the system of employment here in Australia. Despite I am still studying I am currently employed by an IT company as a software developer. I am very grateful to Monkeys for providing me with the information and the opportunities to be employed in my profession.”
Elkin Gomez – Villavicencio (Colombia)
Studying English for Academic Purposes in Albright College
Alice Bernard – Toulouse (France)
Studying Chemical Engineering at UNSW
“Sydney is a city of suburbs. It’s very easy to move around the city and its suburbs using public transportation. When I came here, I thought it would be more difficult, but the Monkeys team here was very friendly and gave me a tour and helped me to understand the system"